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How We Protect Your Account & Personal Information

When you open an account with rejeki 88, your privacy and account security are at the centre of everything we do.

Data encrypted in transit and at restPayment info never stored longer than neededYour account access is yours to control

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The Information We Gather & Why

rejeki 88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

rejeki 88 collects information needed to run your account safely and process your deposits and withdrawals. When you sign up, we record your name, email, phone number and date of birth. When you deposit via DANA, OVO, GoPay or QRIS, we log the transaction amount, timestamp

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and payment method so we can verify the deposit clears into your wallet. Your login history, game activity and withdrawal requests are also retained so we can detect fraud, resolve disputes and comply with local reporting where local law permits. We do not sell your data
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to third parties. Your information stays inside rejeki 88 and our payment processors.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HOW TO REQUEST

Contact Us About Your Data & Privacy Rights

If you want to access, update or delete your personal information, our support team is ready to help. You can reach us via live chat inside your account, email or phone. We aim to respond to data requests within 7 business days. Your withdrawals are always verified before we process them — that verification uses your account and payment history to keep your rewards safe. Players in Jakarta and across Indonesia can request data changes or report privacy concerns the same way.

Team online

Live Chat

Open your account and click Support in the bottom right corner. Live chat runs 24/7 in English, so you can ask about your data, withdrawals or account settings at any time.

Email Support

Send a data request or privacy question to our support inbox. Include your account email and username. We read every email and respond within 7 business days with clear next steps.

In-Account Settings

Go to your Profile section inside rejeki 88 to view your registered email, phone and deposit history. You can update your email or phone directly from Settings without contacting support.

DATA HANDLING

How We Keep Your Account Secure & Your Data Private

Security is not an afterthought at rejeki 88 — it's built into every transaction. Your password is encrypted the moment you create it.

Account Encryption

Every login uses secure protocols. Your password is hashed the moment you enter it, and your session is encrypted so third parties cannot see your activity.

Payment Security

DANA, OVO, GoPay and QRIS transactions are verified in real time. We do not store raw payment credentials — only transaction references and amounts for reconciliation.

Withdrawal Verification

Before we send rewards to your bank or e-wallet, we confirm your account ownership and check the withdrawal amount against your available balance and account history.

Data Retention

We keep your account records and transaction logs for 3 years to support tax compliance, fraud investigation and dispute resolution where local law permits.

Your Data Rights

You can request a full export of your personal data, ask for corrections to inaccurate information or request deletion of non-regulatory records at any time.

Privacy Contact

If you have privacy concerns or suspect a breach, contact our support team immediately. We investigate every report and keep you informed of our findings.

Your Privacy & Data Questions, Answered

Privacy questions come up often, so we've addressed the most common ones here. Whether you're curious about how long we keep your information, what rights you have as an account holder or how to control what we collect, the answers are straightforward and grounded in how rejeki 88 actually operates.

Yes. Contact our support team via live chat, email or in-account settings and request a data export. We'll send you a complete record of your name, email, phone, account history, deposits, withdrawals and login activity within 7 business days. This is your right under privacy law.

We store transaction references and amounts for 3 years for reconciliation and tax purposes where local law permits. We do not store your raw payment credentials (card numbers, passwords) — only the payment method you used and the timestamp of each transaction.

No. Your personal data stays within rejeki 88 and our authorized payment processors. We do not sell your information to advertisers, brokers or third parties. The only exception is where legal process requires us to disclose information to authorities where local law permits.

You can request account closure and data deletion. We'll close your account immediately and anonymize or delete records not required by law within 30 days. Transaction logs for regulatory compliance (3 years) must be retained where local law permits.

Your password is hashed and never stored in plain text. Every time you log in, your session is protected by SSL encryption. If you use the rejeki 88 app on your phone, your session expires after 15 minutes of inactivity for extra security.

Yes. Go to your Profile section inside rejeki 88 and edit your email or phone directly in Settings. Changes take effect immediately. If you have trouble, live chat support is available 24/7 to help you verify and update your details.

Contact live chat support immediately or use the emergency contact in your account settings. We'll freeze your account, review the login history and work with you to secure it. Change your password as soon as possible and do not share it with anyone.

How We Protect Your Account & Personal Information

Contact Us About Your Data & Privacy Rights

Live Chat

Email Support

In-Account Settings

How We Keep Your Account Secure & Your Data Private

Account Encryption

Payment Security

Withdrawal Verification

Data Retention

Your Data Rights

Privacy Contact

Your Privacy & Data Questions, Answered

01 Can I see all the personal information rejeki 88 holds about me?

02 How long do you keep my payment details after I deposit via DANA, OVO, GoPay or QRIS?

03 Will rejeki 88 share my account information with other companies?

04 What happens if I want to delete my account and all my data?

05 How does rejeki 88 protect my password and login session?

06 Can I update my registered email or phone number if they change?

07 What should I do if I think my account has been accessed without permission?

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